SAP Commerce Cloud (formerly known as SAP Hybris) is an e-commerce platform that helps companies develop and deploy an online store. The platform was developed by SAP to offer its customers a modern and innovative e-commerce solution. It enables companies to create, manage and operate an online store. SAP Commerce Cloud is available both as SaaS and on-premise.

With SAP Commerce Cloud, companies can manage their online store anywhere and on any device. An intuitive user interface allows companies to navigate and learn quickly. The platform also offers extensive analytics that help users optimize the customer experience and increase their sales.

SAP Commerce Cloud is fully scalable and can be used for smaller companies or large operations with multiple locations. The cloud-based platform allows companies to offer their online shop in multiple languages. Multiple currencies and payment options can be used. SAP Commerce Cloud can be used in conjunction with other on-premise and cloud applications from SAP and third-party providers.

SAP Commerce Cloud also includes some powerful features to design and manage the online store (e.g. a drag-and-drop editor). In addition, there is an easy-to-use content management system (CMS) that allows companies to create and customize content quickly and easily. A customer service and support system is also included.

By using intelligent sales services, personalized offers and recommendations can be shown to customers. Machine learning is used to maximize the conversation rate through behavior-based recommendations.